Updated: June 21, 2024

Your privacy is important to us. This privacy policy explains what personal data Inviso collects from you, through our interactions with you and through our products, and how we use that data.

References to Inviso products in this statement include Inviso services, websites, apps, software, servers and devices.

This statement applies to all of Inviso’s interactions with you.

Personal Data We Collect

Inviso collects data to operate effectively and provide you the best experiences with our products. You provide some of this data directly, such as when you create an Inviso account, administer your organization’s account, upload data to an Inviso application, engage us for services, or contact us for support. We get some of it by recording how you interact with our products by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device.

We also obtain data from third parties. We protect data obtained from third parties according to the practices described in this statement, plus any additional restrictions imposed by the source of the data. These third-party sources vary over time, but have included:

  • Software product and service providers;
  • Data brokers from which we purchase demographic data to supplement the data we collect.
  • Service providers that help us determine a location based on your IP address in order to customize certain products and communications for your location;
  • Partners with which we offer co-branded services or engage in joint marketing activities, such as co-managed journals and conferences; and
  • Publicly available sources such as open government databases or other data in the public domain.

You have choices about the data we collect. When you are asked to provide personal data, you may decline. If you choose not to provide personal data (Full name, address, email address, phone number, DOB, etc.) for employment purposes, Inviso has the right to refuse employment. Also, if you choose not to provide any data that is necessary to provide a product or feature, you may not be able to use that product or feature.

The data we collect depends on the context of your interactions with Inviso, the choices you make, including your privacy settings, and the features you use. Inviso does NOT sell any previously collected customer data.

How We Use Personal Data

Inviso uses the data we collect to operate our business and provide you the products we offer, which includes using data to improve our products and personalize your experiences. We also may use the data to communicate with you, for example, informing you about your account, security updates and product information. And, we use data to help us offer you the most relevant products.

Reasons We Share Personal Data

We share your personal data with your consent or as necessary to complete any transaction or provide any product you have requested or authorized. We also share data with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights or property of Inviso. For access to data privacy policies regarding our vendors please contact us via email: privacy@invisocorp.com.

How to Access & Control Your Personal Data

You can view, edit, or delete your personal data online for some Inviso products. You can also make choices about Inviso’s collection and use of your data. How you can access or control your personal data will depend on which products you use. If you cannot access or edit certain personal data collected online, but wish for Inviso to limit the use or disclosure of your data, or delete your data from our systems, you may make such request by contacting our Privacy team at privacy@invisocorp.com. We will make best efforts to respond to requests to access or delete your personal data within 7 days.

You can always choose whether you wish to receive promotional email, SMS messages, telephone calls and postal mail from Inviso. If you receive promotional email or SMS messages from us and would like to opt out, you can do so by responding to any such communication with a request to opt out.

Cookies & Similar Technologies

Inviso may use cookies and similar technologies to provide our website and products and to help collect data. Cookies allow us, among other things, to store your preferences and settings; enable you to sign-in; provide interest-based advertising; combat fraud; and analyze how our website and products are performing.

We may use web beacons to help deliver cookies and gather usage and performance data. Our website may also include web beacons and cookies from third-party service providers.

You have a variety of tools to control cookies, web beacons and similar technologies, including browser controls to block and delete cookies and controls from some third-party analytics service providers to opt out of data collection through web beacons and similar technologies. Your browser and other choices may impact your experiences with our products.

EU-U.S. Data Privacy Framework and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework

Inviso complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce. Inviso has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. Inviso has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) Program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Inviso commits to resolve DPF Principles-related complaints about our collection and use of your personal information. EU and UK individuals and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF should first contact Inviso at privacy@invisocorp.com.

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF, Inviso commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF to JAMS, an alternative dispute resolution provider based in the United States. If you do not receive timely acknowledgment of your DPF Principles-related complaint from us, or if we have not addressed your DPF Principles-related complaint to your satisfaction, please visit https://www.jamsadr.com/DPF-Dispute-Resolution for more information or to file a complaint. The services of JAMS are provided at no cost to you.

Under certain circumstances, Inviso may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Inviso remains responsible and liable under the DPF Principles for our third party subprocessors, unless Inviso proves that it is not responsible for the event giving rise to the damage.

The Federal Trade Commission has jurisdiction over Inviso’s compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF). Individuals may have the possibility, under certain conditions, to invoke binding arbitration for complaints regarding DPF compliance not resolved by any of the other DPF mechanisms above. For more information, please see Annex I of the DPF Principles.

Notice to End Users

Some Inviso products are intended for use by organizations and are administered to you by your organization. Your use of Inviso products may be subject to your organization’s policies, if any. If your organization is administering your use of the Inviso products, please direct your privacy inquiries to your administrator. Inviso is not responsible for the privacy or security practices of our customers, which may differ from those set forth in this privacy statement.

If you use an email address provided by an organization you are affiliated with, such as an employer or school, to access Inviso products, the owner of the domain (e.g., your employer) associated with your email address may:

  1. control and administer your Inviso products account and
  2. access and process your data.

Changes to This Privacy Statement

We will update this privacy statement when necessary to reflect customer feedback and changes in our products. When we post changes to this statement, we will revise the “last updated” date at the top of the statement. If there are material changes to the statement or in how Inviso will use your personal data, we will notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification. We encourage you to periodically review this privacy statement to learn how Inviso is protecting your information.

How to Contact Us

If you have any questions regarding this policy, please email us at privacy@invisocorp.com.

We can also be reach via mail at:

Inviso
3055 112th Ave NE, Ste 106
Bellevue, WA 98004 USA.